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Terms & Conditions
Welcome to Harvard Graphics, please read these terms and conditions carefully as you agree to be bound by them, whilst using Harvard Graphics Website.
Website usage
Trademarks "Harvard Graphics " is a registered trademark of Serif. There may well be other trademarks or registered trademarks of respective owners used within this site.
Your Account If you create an account on Harvard Graphics Website, you are responsible for all activities that occur under your account or password. You should maintain the confidentiality and secure of your password. If you think it has been used in an unauthorised manner, you should report it immediately.
Harvard Graphics reserves the right to close accounts, remove or edit content, or cancel orders as appropriate. If we cancel an order, no charge to yourself will be incurred.
Privacy Please review our privacy policy here as it governs the privacy practices undertaken by Harvard Graphics.
Website Availability At all times we will be doing our utmost to maintain the availability of the site or limit the duration of any downtime. However, due to the nature of the internet we can not guarantee the availability of the site at all times. Maintenance and repairs also have to be undertaken to improve the site which may disrupt our service.
Copyright All material, including text, graphics and source code are the copyright of Harvard Graphics or its partners. Any unauthorised use of the materials on this site is strictly prohibited.
Product Ordering
Product Pricing and Availability We have a competitive pricing policy where we monitor our competitors and deliver you very competitive prices.
All prices shown on site include applicable taxes.
All products are available at the time of purchase unless you are pre-ordering when the product will be made available as soon as possible after the time of purchase.
Payment You can pay for your order by credit card, debit card or cheque. We currently accept VISA, MasterCard, American Express, Delta and Switch/Solo. If you are writing a cheque, please make it payable to Serif. Harvard Graphics will only take payment went the goods have been despatched.
Returns We understand that circumstances change and occasionally goods bought may no longer be required:
If you wish to return any goods for a credit note or to receive a refund, please call (0800) 3762425.
The return or cancellation period is limited to 7 days from the day you receive your order and all returns must come back complete and undamaged. No returns will be accepted after this time or without an RMA number.
Harvard Graphics cannot accept responsibility for goods lost in transit after being sent back to us. The return of goods is the responsibility of the sender and we recommend sending them back by registered or recorded delivery.
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